Request it online
If your email address is linked to your account, just enter your details below, click 'send me my username', and we'll email it over.
Get in touch
If your email address is not linked to your account, or if you would just rather speak to us, call our Adviser Support Team on:
0345 83 99 060
Lines are open 9am to 5pm, Monday to Friday, except bank holidays
Alternatively, email your name and address to:
and put 'Forgotten username' in the subject line.